Our CSRs work with a wide variety of chain restaurant personalities solving a wide array of problems. Working at KEC means you’re smart, customer focused, technologically savvy, mechanically inclined and honestly, a thick skinned. Our team adds real value to our customers by helping troubleshoot equipment problems and avoid costly service agent fees. Beyond that, they quote special orders, assist with webstore navigation, upsell products, follow-up on customer installs and field random inquiries.